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components;@layer utilities{.visible{visibility:visible}.absolute{position:absolute}.fixed{position:fixed}.relative{position:relative}.static{position:static}.block{display:block}.flex{display:flex}.grid{display:grid}.hidden{display:none}.inline{display:inline}.inline-flex{display:inline-flex}.border{border-style:var(--tw-border-style);border-width:1px}.italic{font-style:italic}.filter{filter:var(--tw-blur,) var(--tw-brightness,) var(--tw-contrast,) var(--tw-grayscale,) var(--tw-hue-rotate,) var(--tw-invert,) var(--tw-saturate,) var(--tw-sepia,) var(--tw-drop-shadow,)}}@property --tw-animation-delay{syntax:"*";inherits:false;initial-value:0s}@property --tw-animation-direction{syntax:"*";inherits:false;initial-value:normal}@property --tw-animation-duration{syntax:"*";inherits:false}@property --tw-animation-fill-mode{syntax:"*";inherits:false;initial-value:none}@property --tw-animation-iteration-count{syntax:"*";inherits:false;initial-value:1}@property --tw-enter-blur{syntax:"*";inherits:false;initial-value:0}@property --tw-enter-opacity{syntax:"*";inherits:false;initial-value:1}@property --tw-enter-rotate{syntax:"*";inherits:false;initial-value:0}@property --tw-enter-scale{syntax:"*";inherits:false;initial-value:1}@property --tw-enter-translate-x{syntax:"*";inherits:false;initial-value:0}@property --tw-enter-translate-y{syntax:"*";inherits:false;initial-value:0}@property --tw-exit-blur{syntax:"*";inherits:false;initial-value:0}@property --tw-exit-opacity{syntax:"*";inherits:false;initial-value:1}@property --tw-exit-rotate{syntax:"*";inherits:false;initial-value:0}@property --tw-exit-scale{syntax:"*";inherits:false;initial-value:1}@property --tw-exit-translate-x{syntax:"*";inherits:false;initial-value:0}@property 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var(--di-ink-300);color:var(--di-ink-700);border-radius:3px;padding:1px 5px;font-size:11px}.backdrop{-webkit-backdrop-filter:blur(2px);backdrop-filter:blur(2px);z-index:100;animation:fadein .2s var(--di-ease);background:#11111159;place-items:center;padding:24px;display:grid;position:fixed;inset:0}@keyframes fadein{0%{opacity:0}to{opacity:1}}@keyframes slideup{0%{opacity:0;transform:translateY(8px)scale(.98)}to{opacity:1;transform:translateY(0)scale(1)}}.dialog{background:var(--di-sonnet-100);border:1px solid var(--di-ink-300);width:100%;max-width:560px;box-shadow:var(--di-shadow-lg);animation:slideup .26s var(--di-ease);border-radius:.75rem}.toast{background:var(--di-ink-900);color:var(--di-sonnet-100);z-index:300;box-shadow:var(--di-shadow-lg);animation:slideup .22s var(--di-ease);border-radius:.375rem;align-items:center;gap:10px;padding:12px 18px;font-size:14px;display:flex;position:fixed;bottom:24px;left:50%;transform:translate(-50%)}.hl{vertical-align:baseline;padding:0 .18em 0 .15em;display:inline-flex;position:relative;overflow:hidden}.hl-bg{background:var(--di-ink-900);transition:transform .7s var(--di-ease);position:absolute;inset:0 -.18em 0 -.15em;transform:translateY(100%)}.hl[data-on=true] .hl-bg{transform:translateY(0)}.hl-fg{z-index:1;color:#fff;mix-blend-mode:difference;position:relative}.pr-dot{border-radius:50%;width:8px;height:8px;display:inline-block}.pr-dot[data-pr=urgent]{background:var(--di-crimson-600)}.pr-dot[data-pr=open]{background:var(--di-quill-500)}.pr-dot[data-pr=prog]{background:var(--di-ember-500)}.pr-dot[data-pr=wait]{background:var(--di-ink-400)}.pr-dot[data-pr=done]{background:var(--di-sage-500)}.tweak-fade{animation:fadein .28s var(--di-ease)}.app-shell{flex-direction:column;min-height:100vh;display:flex}.header{-webkit-backdrop-filter:blur(8px);backdrop-filter:blur(8px);border-bottom:1px solid var(--di-ink-200);z-index:30;background:#fbfaf6eb;height:68px;position:sticky;top:0}.header-inner{align-items:center;gap:18px;max-width:1280px;height:100%;margin:0 auto;padding:0 24px;display:flex}.user-chip{border-left:1px solid var(--di-ink-200);white-space:nowrap;align-items:center;gap:10px;padding-left:14px;display:flex}.user-chip .u-name{color:var(--di-ink-900);white-space:nowrap;font-size:13px;font-weight:600}.user-chip .u-co{color:var(--di-ink-500);white-space:nowrap;text-overflow:ellipsis;max-width:160px;font-size:11.5px;overflow:hidden}@media (max-width:1040px){.user-chip .u-text{display:none}}.main{flex:1;width:100%;max-width:1280px;margin:0 auto;padding:28px 24px 80px}.nav-link{color:var(--di-ink-700);transition:color .15s var(--di-ease), transform .15s var(--di-ease);white-space:nowrap;cursor:pointer;background:0 0;border:0;padding:6px 0;font-size:14px;font-weight:500;text-decoration:none;position:relative}.nav-link:hover{color:var(--di-ink-900);transform:translateY(-1px)}.nav-link[data-active=true]{color:var(--di-ink-900)}.nav-link[data-active=true]:after{content:"";background:var(--di-ink-900);height:2px;position:absolute;bottom:-22px;left:0;right:0}.outage-btn{border:1px solid var(--di-crimson-300);color:var(--di-crimson-700);transition:all .16s var(--di-ease);background:#fff;border-radius:9999px;align-items:center;gap:8px;padding:6px 12px 6px 10px;font-size:12.5px;font-weight:600;display:inline-flex}.outage-btn:hover{background:var(--di-crimson-600);border-color:var(--di-crimson-600);color:#fff}.outage-btn .pulse{background:var(--di-crimson-600);border-radius:9999px;width:8px;height:8px;position:relative}.outage-btn .pulse:after{content:"";border:2px solid var(--di-crimson-500);animation:pulse 1.6s var(--di-ease) infinite;border-radius:9999px;position:absolute;inset:-3px}@keyframes pulse{50%{opacity:.5}}.outage-btn:hover .pulse{background:#fff}.outage-btn:hover .pulse:after{border-color:#ffffff80}.step-row{align-items:center;gap:8px;display:flex}.step-pill{border:1px solid var(--di-ink-200);color:var(--di-ink-500);background:0 0;border-radius:9999px;align-items:center;gap:8px;padding:6px 12px;font-size:12px;display:inline-flex}.step-pill[data-state=active]{background:var(--di-ink-900);color:var(--di-sonnet-100);border-color:var(--di-ink-900)}.step-pill[data-state=done]{background:var(--di-sage-100);color:var(--di-sage-800);border-color:var(--di-sage-300)}.step-num{font-variant-numeric:tabular-nums;font-family:var(--di-font-label);opacity:.9;font-size:11px;font-weight:800}.chip{background:var(--di-sonnet-200);color:var(--di-ink-700);border:1px solid var(--di-ink-200);border-radius:9999px;align-items:center;gap:6px;padding:3px 9px;font-size:12px;display:inline-flex}.chip[data-tone=ember]{background:var(--di-ember-100);color:var(--di-ember-800);border-color:var(--di-ember-300)}.chip[data-tone=sage]{background:var(--di-sage-100);color:var(--di-sage-800);border-color:var(--di-sage-300)}.chip[data-tone=quill]{background:var(--di-quill-100);color:var(--di-quill-800);border-color:var(--di-quill-300)}.chip[data-tone=crimson]{background:var(--di-crimson-100);color:var(--di-crimson-800);border-color:var(--di-crimson-300)}.big-tile{background:var(--di-parchment-100);border:1px solid var(--di-ink-200);min-height:260px;transition:transform .22s var(--di-ease), box-shadow .22s var(--di-ease);text-align:left;border-radius:.5rem;flex-direction:column;justify-content:space-between;padding:28px;display:flex;position:relative;overflow:hidden}.big-tile:hover{box-shadow:var(--di-shadow-lg);transform:translateY(-2px)}.big-tile .big-num{font-family:var(--di-font-sera);color:var(--di-quill-600);font-size:16px;font-style:italic;font-weight:400}.big-tile h3{letter-spacing:-.02em;color:var(--di-ink-900);margin:14px 0 6px;font-size:28px;font-weight:800;line-height:1.1}.big-tile p{color:var(--di-ink-600);margin:0;font-size:14.5px;line-height:1.55}.big-tile .arrow-row{color:var(--di-ink-900);align-items:center;gap:10px;margin-top:24px;font-size:13.5px;font-weight:600;display:flex}.big-tile .arrow-row svg{transition:transform .22s var(--di-ease)}.big-tile:hover .arrow-row svg{transform:translate(4px)}.big-tile[data-tone=crimson]{border-color:var(--di-crimson-200);background:#fff}.big-tile[data-tone=crimson] .big-num{color:var(--di-crimson-600)}.big-tile[data-tone=crimson] h3{color:var(--di-crimson-700)}.ticket-row{border-top:1px solid var(--di-ink-200);cursor:pointer;transition:background .12s var(--di-ease);grid-template-columns:26px 110px 1fr auto auto;align-items:center;gap:16px;padding:14px 18px;text-decoration:none;display:grid}.ticket-row:first-child{border-top:0}.ticket-row:hover{background:var(--di-sonnet-200)}.ticket-row .t-id{font-variant-numeric:tabular-nums;font-family:var(--di-font-label);color:var(--di-ink-500);font-size:11px;font-weight:800}.ticket-row .t-title{color:var(--di-ink-900);font-size:14.5px;font-weight:600}.ticket-row .t-sub{color:var(--di-ink-500);align-items:center;gap:10px;margin-top:2px;font-size:12.5px;display:flex}.t-status{font-family:var(--di-font-label);text-transform:uppercase;letter-spacing:.05em;border-radius:3px;padding:3px 8px;font-size:10px;font-weight:800;display:inline-block}.ticket-row .t-when{color:var(--di-ink-500);font-variant-numeric:tabular-nums;text-align:right;min-width:74px;font-size:12.5px}.st-open{background:var(--di-quill-100);color:var(--di-quill-800)}.st-prog{background:var(--di-ember-100);color:var(--di-ember-800)}.st-wait{background:var(--di-sonnet-300);color:var(--di-ink-700)}.st-done{background:var(--di-sage-100);color:var(--di-sage-800)}.st-urgent{background:var(--di-crimson-100);color:var(--di-crimson-800)}.hero{padding:44px 0 32px;position:relative}.hero h1{letter-spacing:-.03em;color:var(--di-ink-900);text-wrap:pretty;max-width:900px;margin:14px 0 18px;font-size:clamp(40px,6vw,68px);font-weight:800;line-height:1.02}.hero .sub{font-family:var(--di-font-sera);color:var(--di-quill-600);max-width:640px;font-size:22px;font-style:italic;line-height:1.45}.megabar{border:1px solid var(--di-ink-300);box-shadow:var(--di-shadow-sm);background:#fff;border-radius:9999px;align-items:center;gap:10px;max-width:720px;padding:5px 6px 5px 22px;transition:border-color .16s,box-shadow .16s;display:flex}.megabar:focus-within{border-color:var(--di-ink-900);box-shadow:0 0 0 3px var(--di-ink-100)}.megabar input{background:0 0;border:0;outline:0;flex:1;min-width:0;padding:10px 0;font-size:15.5px}.megabar input::placeholder{color:var(--di-ink-400);font-family:var(--di-font-sera);font-style:italic}.megabar .btn-base{white-space:nowrap;border-radius:9999px;flex:none;padding:9px 16px;font-size:13.5px}.empty-art{height:140px;color:var(--di-ink-300);font-family:var(--di-font-sera);justify-content:center;align-items:center;font-size:15px;font-style:italic;display:flex}.radio-tile{border:1px solid var(--di-ink-200);background:var(--di-parchment-100);cursor:pointer;text-align:left;transition:border-color .16s var(--di-ease), background .16s var(--di-ease);border-radius:.5rem;align-items:flex-start;gap:14px;width:100%;padding:16px;display:flex}.radio-tile:hover{border-color:var(--di-ink-500);background:var(--di-sonnet-50)}.radio-tile[data-selected=true]{border-color:var(--di-ink-900);background:var(--di-sonnet-50);box-shadow:0 0 0 1px var(--di-ink-900)}.radio-tile .radio-dot{border:1.5px solid var(--di-ink-400);border-radius:50%;flex:none;width:18px;height:18px;margin-top:2px;position:relative}.radio-tile[data-selected=true] .radio-dot{border-color:var(--di-ink-900)}.radio-tile[data-selected=true] .radio-dot:after{content:"";background:var(--di-ink-900);border-radius:50%;position:absolute;inset:3px}.radio-tile .icn{background:var(--di-sonnet-200);width:36px;height:36px;color:var(--di-ink-700);border-radius:.375rem;flex:none;place-items:center;display:grid}.radio-tile h4{color:var(--di-ink-900);margin:0 0 4px;font-size:14.5px;font-weight:700}.radio-tile p{color:var(--di-ink-500);margin:0;font-size:13px;line-height:1.45}.kb-row{border-top:1px solid var(--di-ink-200);cursor:pointer;align-items:flex-start;gap:16px;padding:16px 18px;text-decoration:none;transition:background .12s;display:flex}.kb-row:first-child{border-top:0}.kb-row:hover{background:var(--di-sonnet-200)}.kb-row .kb-ix{font-family:var(--di-font-sera);color:var(--di-quill-600);min-width:36px;font-size:15px;font-style:italic}.kb-row h4{color:var(--di-ink-900);margin:0 0 3px;font-size:14.5px;font-weight:600}.kb-row p{color:var(--di-ink-500);margin:0;font-size:13px;line-height:1.5}@media (max-width:900px){.hero h1{font-size:clamp(34px,9vw,48px)}.header-inner{gap:14px}.nav-link[data-active=true]:after{bottom:-20px}}.detail-cols{flex-direction:column;gap:16px;display:flex}@media (min-width:900px){.detail-cols{flex-direction:row;align-items:flex-start}.detail-aside{flex:none;width:300px;position:sticky;top:90px}}.file-chip-click{cursor:pointer}.file-chip-click:hover{border-color:var(--di-ink-400);background:var(--di-parchment-100)}.file-thumb{object-fit:cover;border:1px solid var(--di-ink-200);border-radius:4px;flex:none;width:40px;height:40px}@property --tw-border-style{syntax:"*";inherits:false;initial-value:solid}@property --tw-blur{syntax:"*";inherits:false}@property --tw-brightness{syntax:"*";inherits:false}@property --tw-contrast{syntax:"*";inherits:false}@property --tw-grayscale{syntax:"*";inherits:false}@property --tw-hue-rotate{syntax:"*";inherits:false}@property --tw-invert{syntax:"*";inherits:false}@property --tw-opacity{syntax:"*";inherits:false}@property --tw-saturate{syntax:"*";inherits:false}@property --tw-sepia{syntax:"*";inherits:false}@property --tw-drop-shadow{syntax:"*";inherits:false}@property --tw-drop-shadow-color{syntax:"*";inherits:false}@property --tw-drop-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-drop-shadow-size{syntax:"*";inherits:false}